Grow faster with Lightspeed — Top-rated POS & Payments for Hospitality & Retail
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Grow your revenue, keep staff happy, and provide an exceptional customer experience.
Fast, intuitive platform
24/7 expert support
Real-time reporting
Why ~165,000* locations love using Lightspeed
From timesaving POS tools and automations to insights that help you plan your next move, Lightspeed helps the world’s best businesses get even better.
Fast and intuitive
Lightspeed is more than a POS. Streamline transactions with integrated payments, plus customise our multi-location tools, integrations and workflows for your unique business.
Unrivaled support
Experience peace of mind with Lightspeed's 24/7 support and a vast library of resources. From easy onboarding to one-on-one account management, our experts are here to ensure your POS system runs smoothly.
Industry-leading insights
Get real-time reporting and visibility across your entire business—so you know what to do next. Automate tasks, integrate your systems and simplify workflows to improve business efficiency.
What our customers say
Definitely the best system out there
Definitely the best system out there. Super easy to use and so many cool features... Can’t be happier that I’ve chosen lightspeed.
- Lavenyaa Selvarajah
AU
Working with Lightspeed is fantastic
Working with Lightspeed is fantastic. Special thanks for Melissa for her support and relentless efforts to help us throughout the onboarding and after sales support.
- Indrajeet Magar
AU
We have been rolling out Lightspeed to 8 sites
We have been rolling out Lightspeed to 8 sites and Tom has been great with the setup and rollout. Always available during this time. Everyone is really liking the new system.
- Joshua Goldstein
AU
The whole process has been super easy
The whole process has been super easy, especially due to Bec Simmons guidance and help through out, she is a legend! Would 100% recommend.
- Jonathan Car
NZ
Integrate Lightspeed with the tools you already use
Extend the capabilities of Lightspeed. The platform integrates with the world's leading accounting software, ERP systems, marketing tools and more.
Frequently asked questions
What is Lightspeed?
Lightspeed is a unified point of sale and payments platform for retail and hospitality businesses, integrating various business functions.
Who uses Lightspeed?
Lightspeed is used by 168,000+ businesses in the retail and hospitality industries worldwide, including independent stores, restaurant chains, and multi-location retail empires.
Is Lightspeed secure?
Yes, Lightspeed employs advanced security measures, including data encryption and compliance with industry standards, to ensure the safety of transactions and data. For more information, visit lightspeedhq.com.au/security/.
Yes, Lightspeed can integrate with QuickBooks for streamlined accounting and financial management.
Does Lightspeed work with WooCommerce?
Yes, Lightspeed Retail integrates with WooCommerce, allowing for enhanced online store management.
Can I use my existing hardware with Lightspeed?
Yes, you can often use existing hardware with Lightspeed, though compatibility should be verified.
How long does it take to set up Lightspeed?
Setting up Lightspeed can take as little as a few hours, depending on the complexity of your business needs.
Can someone set up Lightspeed for me?
Our Launch Specialist team helps you from the start by helping to navigate your account, configure your account in a way that fits your business needs, set up hardware, and turn on integrations. You will also have access to 24/7 support from local and knowledgeable experts and access to a range of support materials including articles and videos to ensure you are making the most from the Lightspeed platform.
Does Lightspeed have 24/7 support?
Yes, Lightspeed offers 24/7 support to assist with any issues or questions.
Where is Lightspeed support based?
Lightspeed's support is based in multiple locations, providing localised assistance to users worldwide.
How much does Lightspeed cost?
Starting from $99* Lightspeed's cost varies depending on the plan and features selected. Visit lightspeedhq.com.au for a pricing package that suits your needs.
Can I use my own EFTPOS terminal with Lightspeed?
Yes, you can use your own EFTPOS terminal with Lightspeed, provided it meets compatibility requirements.
Does Lightspeed do same-day EFTPOS transfers?
No, Lightspeed doesn't support same-day EFTPOS transfers.
Can Lightspeed work offline?
Yes, Lightspeed can work offline, allowing you to continue processing sales even if your internet connection goes down.
What are the security features of Lightspeed's platform?
Lightspeed includes security features such as data encryption, secure payment processing (including built-in PCI compliance, chargeback management, and fraud assistance), and compliance with industry standards.
What should I do if I encounter issues with Lightspeed?
If you have any issues with Lightspeed, please contact our dedicated, 24/7 support team at lightspeedhq.com.au/support/.
“What we love about Lightspeed is that the people at the top actually care about us. We haven't become a number, we feel like we're part of a bigger family.”
