Grow faster with Lightspeed — Top-Rated Marketing & Loyalty Software
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Build lasting customer relationships with powerful loyalty and marketing tools seamlessly connected to your POS.
Rewards made easy
24/7 expert support
Always in sync
Manage reviews
Maximise impact
Encourage feedback
Track, respond and stay on top of feedback
Identify which promotions and campaigns drive repeat visits
Automated Google review requests make it easy
Why ~165,000* locations love using Lightspeed
Turn happy customers into loyal advocates. A great experience deserves to be shared—help customers spread the word and keep them coming back.
Email & SMS campaigns
Share menu updates, promos and events with guests in just a few clicks.
Pre-built automations
Surprise first-timers, win back lost regulars and make birthdays extra special—automatically.
Custom workflows
Use real guest data to send offers that feel like they were tailor-made just for them.
Your partner in success.
Get fast 24/7 support
Help is always available when you need it. Our support team is on hand around the clock to keep your business running smoothly, no matter the time or day.
One-on-one onboarding
Start strong with tailored onboarding that fits your business. Our team guides you through setup, training and best practices so you and your team are ready from day one.
Dedicated Account Manager to answer every question
Get a single point of contact who knows your business inside out. Your Account Manager is here to answer questions, share insights and help you get the most from your POS.
Integrate Lightspeed with the hospo tools you already use
Extend the capabilities of Lightspeed. The platform integrates with the world's leading cafe management, accounting, ERP systems, marketing tools and more.
What our customers say
Definitely the best system out there
Definitely the best system out there. Super easy to use and so many cool features... Can’t be happier that I’ve chosen lightspeed.
- Lavenyaa Selvarajah
AU
Working with Lightspeed is fantastic
Working with Lightspeed is fantastic. Special thanks for Melissa for her support and relentless efforts to help us throughout the onboarding and after sales support.
- Indrajeet Magar
AU
We have been rolling out Lightspeed to 8 sites
We have been rolling out Lightspeed to 8 sites and Tom has been great with the setup and rollout. Always available during this time. Everyone is really liking the new system.
- Joshua Goldstein
AU
The whole process has been super easy
The whole process has been super easy, especially due to Bec Simmons guidance and help through out, she is a legend! Would 100% recommend.
- Jonathan Car
NZ
Frequently asked questions
Restaurant loyalty software helps businesses reward repeat customers, encourage engagement and drive more visits. It allows customers to earn points, redeem rewards and access exclusive perks, all seamlessly integrated with your POS system for effortless tracking and automation.
A hospitality loyalty program increases customer retention, boosts order frequency and encourages higher spending. With features like tiered rewards, automated promotions and referral incentives, you can strengthen customer relationships and keep them coming back.
Yes! With Lightspeed’s automated marketing tools, you can send personalised email and SMS campaigns, reward first-time visitors, re-engage lapsed customers and offer exclusive birthday promotions—without lifting a finger.
Lightspeed’s Marketing & Loyalty solution connects directly to your POS and online ordering system, ensuring customers earn and redeem rewards whether they dine in, order online or grab takeaway—keeping engagement seamless across all channels.
"Features like loyalty programs, email marketing, customer feedback collection and embedded landing page forms help us to create on-brand, worry-free marketing strategies that mean we can focus on the big tasks like setting up our new store."
