Grow faster with Lightspeed — Top-rated POS & Payments for Retail
1
2
Grow your revenue, keep staff happy, and provide an exceptional customer experience. Powering Australia & New Zealand's best retail businesses.
Fast, intuitive platform
24/7 expert support
Real-time reporting
Why ~165,000* businesses love using Lightspeed
Manage inventory, suppliers, teams and stores from one retail platform. From easy-to-use POS and ecommerce tools to advanced reporting, Lightspeed has what you need to help you scale and succeed.
Fast and intuitive
Lightspeed is more than a retail POS system. Streamline transactions with integrated payments, plus customise our multi-location tools, integrations and workflows for your unique business.
Unrivaled support
Experience peace of mind with Lightspeed's 24/7 support and a vast library of resources. From easy onboarding to one-on-one account management, our experts are here to ensure your retail POS system runs smoothly.
Industry-leading insights
Get real-time reporting and visibility across your entire business—so you know what to do next. Automate tasks, integrate your systems and simplify workflows to improve business efficiency.
What our customers say
Definitely the best system out there
Definitely the best system out there. Super easy to use and so many cool features... Can’t be happier that I’ve chosen lightspeed.
- Lavenyaa Selvarajah
AU
Working with Lightspeed is fantastic
Working with Lightspeed is fantastic. Special thanks for Melissa for her support and relentless efforts to help us throughout the onboarding and after sales support.
- Indrajeet Magar
AU
We have been rolling out Lightspeed to 8 sites
We have been rolling out Lightspeed to 8 sites and Tom has been great with the setup and rollout. Always available during this time. Everyone is really liking the new system.
- Joshua Goldstein
AU
The whole process has been super easy
The whole process has been super easy, especially due to Bec Simmons guidance and help through out, she is a legend! Would 100% recommend.
- Jonathan Car
NZ
Integrate with best-in-class retail applications.
Extend the capabilities of Lightspeed. The platform integrates with the world's leading retail pos system software, ERP systems, marketing tools and more.
Frequently asked questions
What is Lightspeed?
Lightspeed is a unified point of sale and payments platform for retail and hospitality businesses, integrating various business functions.
Who uses Lightspeed?
Lightspeed is used by 168,000+ businesses in the retail and hospitality industries worldwide, including independent stores, restaurant chains, and multi-location retail empires.
Is Lightspeed secure?
Yes, Lightspeed employs advanced security measures, including data encryption and compliance with industry standards, to ensure the safety of transactions and data. For more information, visit lightspeedhq.com.au/security/.
Can I manage multiple stores using Lightspeed?
Lightspeed’s multilocation POS simplifies managing multiple stores, enabling you to transfer inventory, order stock, and access customer profiles seamlessly across all locations.
Why should I use Lightspeed Retail POS system for my business?
Lightspeed POS is a leading commerce platform trusted by businesses in over 100 countries. With tools like built-in inventory management and 24/7 support, Lightspeed enables businesses to streamline operations and grow faster.
Yes, Lightspeed can integrate with QuickBooks for streamlined accounting and financial management.
Does Lightspeed work with WooCommerce?
Yes, Lightspeed Retail integrates with WooCommerce, allowing for enhanced online store management.
Can I use my existing hardware with Lightspeed?
Yes, you can often use existing hardware with Lightspeed, though compatibility should be verified.
How long does it take to set up Lightspeed?
Setting up Lightspeed can take as little as a few hours, depending on the complexity of your business needs.
Can someone set up Lightspeed for me?
Our Launch Specialist team helps you configure your account, set up hardware, and turn on integrations. You’ll have access to 24/7 support and a range of materials to ensure you're making the most from the platform.
Can you migrate my current inventory and customer data into the Lightspeed Retail POS software?
Lightspeed offers tailored onboarding packages to help retailers get set up with less stress. We can migrate your inventory and customer data, train your staff, transfer gift card balances, and more.
Does Lightspeed have 24/7 support?
Yes, Lightspeed offers 24/7 support to assist with any issues or questions.
Where is Lightspeed support based?
Lightspeed's support is based in multiple locations, providing localized assistance to users worldwide.
How much does the Lightspeed Retail POS system cost?
Lightspeed offers three plans: Basic, Core, and Plus. For a detailed breakdown, visit our pricing page.
Can I use my own EFTPOS terminal with Lightspeed?
Yes, you can use your own EFTPOS terminal with Lightspeed, provided it meets compatibility requirements.
Does Lightspeed do same-day EFTPOS transfers?
No, Lightspeed doesn't support same-day EFTPOS transfers.
Can Lightspeed work offline?
Yes, Lightspeed can work offline, allowing you to continue processing sales even if your internet connection goes down.
What are the security features of Lightspeed's platform?
Lightspeed includes security features such as data encryption, PCI compliance, chargeback management, and fraud assistance. For more details, visit our security page.
What should I do if I encounter issues with Lightspeed?
If you have any issues with Lightspeed, please contact our dedicated, 24/7 support team at lightspeedhq.com.au/support/.
“On Lightspeed Payments we're able to increase our revenue because of the speed of service.”
